Privacy Policy

Effective date: July 3, 2026

Hammertown Glass & Mirror ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We only collect the personal information you choose to give us. When you submit our contact form or request a quote, we collect your:

  • Name
  • Email address
  • Phone number
  • The details of the message or request you send us

We do not require you to create an account, and we do not knowingly collect information from children.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry and provide quotes or estimates
  • Schedule and carry out the glass and mirror services you request
  • Follow up about a project you have contacted us about

We will only send you marketing or promotional messages if you have expressly opted in to receive them. You can withdraw that consent at any time (see "Your Choices and Rights" below).

Consent

By submitting our contact form, you consent to us using your information to respond to your request. Any consent to receive marketing communications is separate, optional, and given only when you check the marketing opt-in box on our form. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate our business, and only to the extent needed to provide their service:

  • Resend — used to deliver contact-form submissions to our email inbox.

We may also disclose information if required to do so by law or to protect our legal rights.

Data Retention

We keep your personal information only for as long as needed to respond to your inquiry, complete the services you requested, and meet our legal, accounting, or record-keeping obligations. When it is no longer required, we securely delete or dispose of it.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, or use. No method of transmission over the internet is completely secure, but we work to keep your information safe.

Cookies and Analytics

Our website does not use advertising or tracking cookies. Some pages embed a Google Maps frame to help you find our service area; your interaction with that map is governed by Google's own privacy policy.

Your Choices and Rights

Under PIPEDA, you have the right to:

  • Ask what personal information we hold about you and how it is used
  • Request access to, or correction of, your personal information
  • Withdraw your consent to marketing communications at any time

To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out:

Contact Us